Frequently Asked Questions
If you don't find the answers to your questions in our FAQS, give us a call at (347) 991-3999 to speak with our customer service, we will happy to help!
Do you offer same day service?
Yes, same day service is available on most orders with no extra charge. Large orders will always need at least 24 hour turnaround. Same day service is available if your laundry pick-up before 11:30am and 24 hour advanced on schedule a pick up.
Do you service my area?
We currently services zip code: 11220, 11214, 11219, 11204, 11228, 11209, 11252, 11224, 11223, 11218, 11230, 11210
If you don't see your zip code, please contact us.
How do I pay for your laundry services?
We accept cash, all major credit cards, Apple Pay, Android Pay and Samsung Pay.
Do I have to separate colors and whites clothes on my laundry?
You do not need to separate your laundry, we will separated colors and whites clothes for your laundry. If specific clothes need certain instructions then please separate in individual bags and label.
What detergent and softener do you use?
We use Tide detergent and Downy softener on all orders. Unless you request us to use different detergent and softener, please let us know if you have sensitive skin, we can use free & clear detergent and softener with no extra charge.
When can you pick up my laundry?
Once you contact us for laundry pick up, it take within 24 hour for us to pick up your laundry.